How can we help?

Yes. The Android app includes unlimited symptom check-ins, food entries, treatment tracking, history, and basic trends for free. Optional premium unlocks pattern-based flare-risk estimates, food-pattern summaries, and the doctor-ready PDF report.

Your detailed symptom, pain, food, treatment, and cycle records are stored locally on your device and are not uploaded to EndoTracking servers. Anonymous product analytics and technical diagnostics never include those health values or written entries. See our Privacy Policy for full details.

The premium flare-risk estimate summarizes patterns in your own recent check-ins after at least 14 distinct logged days. It does not use weather or an external AI service, cannot predict a medical event, and is not a diagnosis.

Yes. With premium, EndoTrack generates a PDF locally from the date range you choose. You can send it using your device share sheet or save it through the system file picker. EndoTracking does not receive the report contents.

Yes. On Android, open More and choose Export backup to create a JSON backup through the system file picker. Use Restore backup to import it later. Treat backup files as sensitive health data and store them somewhere you trust.

Cancel through the subscription settings for the store where you purchased: Apple App Store or Google Play. You normally keep premium access until the end of the current paid billing period.

First, force-close and reopen the app. If the issue persists, email [email protected] with what you were doing, what happened, your device model, operating-system version, and app version. Do not include symptom notes, medication names, or other sensitive health details.